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Complete Collections
Tiburon offers an End to End Collection Solution managing all stages of the entire collection process. We have the ability to manage the Past Due account from Pre Collect to Balance Cure, delivering consistent recoveries of unpaid accounts.
Additionally, Tiburon has the ability to generate a Customer Service/Payment Reminder Email to act as follow up and ensure more success to our collection call processing solution.
Our Collection Process
Tiburon Financial offers effective collection/recovery services resulting in express recoveries, increased collections and account resolution unequaled in the industry. At Tiburon we take our industry focus and experience combined with a definitive strategy to meet the specific goals and objectives of your company.
Our measurement for success is designed around the client’s criteria and goals. We are measured against those Performance Goals, Account Management and Communication as well as Overall Customer Satisfaction.
Value Added Strategy
Following the Initial Inbound/Outbound Call Processing, Tiburon has the ability to provide a Total Collection Solution, including Past Due Communications, Establishing Payment Schedules, Payment Reminders and Overall Collections. This solution offers seamless contact with the consumer to ultimately collect outstanding funds that have become past due or rolled to delinquency
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Tiburon Financial has a strong reputation as a Premier Agency. Our experience has led to several “champion” efforts in collections and service for competitive clients within a variety of industries.
We have proven success as an Early Stage Past Due, Primary, Secondary and Tertiary placement agency. Over the past few years we have won awards for delivering outstanding performance and customer service.
No matter what the account status, current, past due, age and level of placement, it is our goal to be the number one performer in that tier. We also provide Early Stage Collection/Payment Services and work on customized “Special Projects” for our clients.
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Consistent Service Level Performance
Understanding the specific demands of your portfolio to best manage our efforts to meet them.
Ability to deliver results from your portfolio with as little or as much client interaction as you would like. |
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